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Email id mentioned in immigration allication blocked !!

Hasni

Champion Member
May 16, 2010
1,191
32
Category........
Visa Office......
LVO
NOC Code......
7216
Job Offer........
Pre-Assessed..
App. Filed.......
31.05.2011
Doc's Request.
13.03.2013
Med's Request
29.07.2013
Med's Done....
04.08.2013
Passport Req..
07.10.2013
VISA ISSUED...
23.10.2013
LANDED..........
28.11.2013 by the grace of Allah SWT
Dear Friends,
My hotmail email account has been blocked and they are asking to provide the mobile number so that a code could be sent on my mobile, through which i can unblock my account. I had sent the mobile number but have not received the code yet. I don't have any idea whether it is normal and has happened with other fellows too or some hacker is behind it. I would be grateful if someone here could guide / help me in unblocking it.I can open another account but dont't want to take the risk at this point as i am already at RBVO stage and i have mentioned only this email id in my application to CIC. Pls help.
 

asyousuf

Champion Member
Jan 7, 2010
1,133
57
Category........
Job Offer........
Pre-Assessed..
LANDED..........
April 2011
Hasni said:
Dear Friends,
My hotmail email account has been blocked and they are asking to provide the mobile number so that a code could be sent on my mobile, through which i can unblock my account. I had sent the mobile number but have not received the code yet. I don't have any idea whether it is normal and has happened with other fellows too or some hacker is behind it. I would be grateful if someone here could guide / help me in unblocking it.I can open another account but dont't want to take the risk at this point as i am already at RBVO stage and i have mentioned only this email id in my application to CIC. Pls help.
Immediate way out is send clarification letter to RBVO and suggest new email ID. No harm in doing it

gud luk
asyousuf
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
Hasni said:
Dear Friends,
My hotmail email account has been blocked and they are asking to provide the mobile number so that a code could be sent on my mobile, through which i can unblock my account. I had sent the mobile number but have not received the code yet. I don't have any idea whether it is normal and has happened with other fellows too or some hacker is behind it. I would be grateful if someone here could guide / help me in unblocking it.I can open another account but dont't want to take the risk at this point as i am already at RBVO stage and i have mentioned only this email id in my application to CIC. Pls help.
Try sending mobile number again. If it doesn't work Contact help centre

Try this....

http://explore.live.com/hotmail-help-center
 

Mancilla

Champion Member
Jan 9, 2012
1,123
14
Infact it's the opposite. Nowadays service provides use this latest strategy to make sure email a/c's aren't hacked. My gmail account is have a two step approach.
1. Provide the password
2. Provide the Mobile # to get the access code
Using the correct passwd and the access code only can one login to one's a/c. Isn't this a simple and effective solution in combating hackers?
In case you're using your personal laptop or desktop then there is an option to waive this generation of access code for a period of 30 days in GMAIL. Not sure about Hotmail

Hope this helps
 

jass.mahil

Star Member
Jan 10, 2012
99
5
PUNJAB, INDIA
Category........
Visa Office......
NEW DELHI, INDIA
NOC Code......
4131
Job Offer........
Pre-Assessed..
Doc's Request.
08-11-2012
AOR Received.
13-09-2010
Med's Request
08-11-2012
Med's Done....
11-11-2012
Passport Req..
08-11-2012
immediately write a letter to your visa post and tell them to updated your new mail id in your file and ask them to send all the future correspondence on your new mail id.

thanks
 

Hasni

Champion Member
May 16, 2010
1,191
32
Category........
Visa Office......
LVO
NOC Code......
7216
Job Offer........
Pre-Assessed..
App. Filed.......
31.05.2011
Doc's Request.
13.03.2013
Med's Request
29.07.2013
Med's Done....
04.08.2013
Passport Req..
07.10.2013
VISA ISSUED...
23.10.2013
LANDED..........
28.11.2013 by the grace of Allah SWT
@Pittabred,
how can i contact Help Center, ..when i press help center, the same page that you have snet me the link of appears :(
I think creating new email a/c and informing VO should be the option tried as the last resort.
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
Hasni said:
@ Pittabred,
how can i contact Help Center, ..when i press help center, the same page that you have snet me the link of appears :(
I think creating new email a/c and informing VO should be the option tried as the last resort.
Hi!

You didn't explore the page properly.

Check this link

http://www.windowslivehelp.com/solution.aspx?solutionid=f172cbee-3c73-4506-8a1d-4e6e82adb846

Post your query there. If its not resolved contact me...
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
On the above page

"What should you do?

Verify your account with a mobile number (only available in limited markets at this time): https://sms.live.com

If you are unable to verify using the SMS validation, please submit your request here (Select "Hotmail" from the product dropdown list, click “Continue” and select: Error: "Your account has been temporarily blocked") and one of our moderators will help you."

If you are unable to verify using sms click here in above line

then on that page select the product hotmail click continue then select Error 4: "Your account has been temporarily blocked" click continue then on next page click Error: "Your account has been temporarily blocked" check the thread or post your query there.

Hope it will help

Thanks
 

Mancilla

Champion Member
Jan 9, 2012
1,123
14
I also found the following:

1. If you request that we send a code to your mobile phone, keep in mind that text message delivery isn't
available in all countries or regions, or from all providers.

2. Text message delivery is subject to network delays, so it might take a few minutes to receive your code.
If you've waited more than 15 minutes and haven't received the code, try requesting another code.

3. To prevent abuse of Windows Live services, we limit the number of times you can request a code each
day. If you've reached the limit, you'll need to wait 24 hours before you can request a new code.

Maybe I guess, it could due to point # 1 that might be the cause of your problem. Needs verification as suggested by Pittabread
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
If above doesn't work for you and you are unable to post your query on windows live forum tell me your hotmail account Id in private message . I will post a question for you there and they will unblock it.

Thanks

In the mean time check this too and you can type your question in search

http://www.windowslivehelp.com/searchresults.aspx?query=i%20didnt%20receive%20the%20code&productid=1

http://www.windowslivehelp.com/thread.aspx?threadid=76a92379-f5e4-4e39-b1d1-f84e845d9b02
 

Hasni

Champion Member
May 16, 2010
1,191
32
Category........
Visa Office......
LVO
NOC Code......
7216
Job Offer........
Pre-Assessed..
App. Filed.......
31.05.2011
Doc's Request.
13.03.2013
Med's Request
29.07.2013
Med's Done....
04.08.2013
Passport Req..
07.10.2013
VISA ISSUED...
23.10.2013
LANDED..........
28.11.2013 by the grace of Allah SWT
@pittabred,
thanks a lot for your help, i just got the security pin and its done. thanks to all who contributed.
 

pittabread

Champion Member
Oct 25, 2010
1,699
442
Job Offer........
Pre-Assessed..
Hasni said:
@ pittabred,
thanks a lot for your help, i just got the security pin and its done. thanks to all who contributed.
Thats great finally resolved........ :)