Just got off the phone with IRCC call centre, and as usual they are useless and rude. They keep repeating the same sentence :" your application is under review and there is no time limit"... whatever you ask them, they respond with the same sentence... they are not empathetic to our situations and they simply do not care if you have been waiting for 16 months and that you will miss your planned trip!!! So rude!!.. To be fair, only once I had a good experience where the guy tried to give me as much information as he could. But the rest were terrible! She said that this wait is normal!!! How on earth is it normal that files are shelved as "under review" for 12 months and just after then they ask for additional documents!!!
They should replace these agents with machines because they simply act like ones!!! I am venting off here , but I cannot understand how we are treated this way in Canada... I have been to many 3rd world countries and believe me, the service was better... it seems that if you are not yet a citizen, you will not be treated with respect from IRCC.
And te wait continues... good luck guys
They should replace these agents with machines because they simply act like ones!!! I am venting off here , but I cannot understand how we are treated this way in Canada... I have been to many 3rd world countries and believe me, the service was better... it seems that if you are not yet a citizen, you will not be treated with respect from IRCC.
And te wait continues... good luck guys