Hi everybody, let me pitch in... so my time line:
We received your application for a permanent resident card on July 31, 2015.
2.We sent you correspondence acknowledging receipt of your application(s) on December 17, 2015.
3.We started processing your application on December 17, 2015.
4.We sent you a letter on January 8, 2016. Please consider delays in mail delivery before contacting us.
So far I have called their call center zillion times... the response is always the same, and I guess everybody knows what it is..
My MP contacted them - in vain..
Wrote to Prime Minister!!! - his "correspondence" office referred my e-mail to the Minister of Immigration after the first one the last two letters were just ignored.
Wrote to the Minister and got the following answer from his office:
"...Permanent residents who have numerous absences from Canada or whose presence in Canada cannot be verified with the information on file may be asked to complete a residence questionnaire or provide additional documents in support of their application. A decision will be made following a review of the applicant's particular circumstances.
Our records confirm that your application was
received on July 31, 2015, at the PRC Centre in Sydney, and that urgent processing due to imminent travel has been requested. Our records further confirm that your application was referred to the
Review Team at the PR Card Centre (PRC) in Sydney for a residency review on January 8, 2016. A referral to the Review Team means the case is no longer a straightforward one and will in most situations lead to delays in processing. In such cases, the processing times posted on the IRCC Website no longer apply.
You will be notified as soon as this review is complete or should additional information or documentation be required. If you must leave Canada before your new PR Card can be issued, you can apply for a temporary travel document (PR abroad) at a visa office abroad. If it can be established that you have complied with the residency obligation, a document facilitating your return to Canada will be issued.
We regret any inconvenience that this situation may be causing you.
F. Macmillan
Ministerial Enquiries Division .."
For those who considering "urgent processing" be aware of the following: once your case referred to secondary review you are not eligible for "urgent processing"!!!! So before buying a ticket think twice. I bought a ticket and applied for the urgent processing planning to visit my ill mother in September now have to cancel it and pay 500 CAD fine, just perfect
. When I was considering the "urgent processing" I could not find anything about it maybe now they posted anything about it on their site.
My last e-mail to the Prime Minister's office was about the outrageous delays in SR and the situation overall, there is a little hope anybody will pay attention to it but still there is. And if everybody who is in the similar situation raises it with PM or Minister's office the chances are that our voices get heard... because there is no guarantee that after some time when we apply for citizenship we will not face the same problem, so better let's start taking care of it right away
.
Me personally planning to write to Governor of Canada, seems a little bit silly but hey .. use every opportunity you have right