Folks, what should I do if our electronic ATIP got delayed for more that a week now? send them a reminder to ATIP-AIPRP@cic.gc.ca ?? Thanks.
Hi bud,HighFive said:anyone?
Most of the time, ATIP is punctual but at times they does mistakes. A month back, despite of clearly asking for Citizenship progress report, they emailed me copy of my application which I appliedHighFive said:anyone?
See, this is unacceptable. Service level continues to sink and we are getting used to it. I don't see our taxes sinking too though...Kurtz said:I sent my first status request a few days past the due date. I got a reply in 2 days saying they marked my request as "priority". About a week later I sent the second status request and they replied me in 2 days saying they will send it to me asap. I received the ATIP in email later on the same day.
I'm sure sending email status request will speed up the process. My wife didn't send any status request for her ATIP request and it's 17 days past the due date.
I'm starting to get use to all government agencies being late...
Canadiandesi2006 said:Most of the time, ATIP is punctual but at times they does mistakes. A month back, despite of clearly asking for Citizenship progress report, they emailed me copy of my application which I applied
Some of the readers here suggested, there is no harm in applying for the second report after 17th days or so, as a back up report.
Mine due on 14th... Followup on 18th, exactly same message as above!HighFive said:this is what I got from them yesterday:
Thank you for contacting the Access to Information and Privacy Office.
We acknowledge that your request is now overdue. According to our records, your request was due on April 15TH 2016.
We have flagged your request as a priority and the information will be forwarded to you as soon as possible.
We apologize for any inconvenience this situation may cause.
Regards,
Client Service Representative | Représentant du service à la clientèle.
Access to Information and Privacy | Accès à l’information et protection des renseignements personnels
Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
Government of Canada | Gouvernement du Canada
Going to send another email in on Wednesday.
Same answer here, was due on April 18th. Asked them scans of physical file. When I'll get it, will request another one, also scan of the same thing. At least I can annoy them by asking to scan my application all over again.HighFive said:this is what I got from them yesterday:
Thank you for contacting the Access to Information and Privacy Office.
We acknowledge that your request is now overdue. According to our records, your request was due on April 15TH 2016.
We have flagged your request as a priority and the information will be forwarded to you as soon as possible.
We apologize for any inconvenience this situation may cause.
Regards,
Client Service Representative | Représentant du service à la clientèle.
Access to Information and Privacy | Accès à l’information et protection des renseignements personnels
Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
Government of Canada | Gouvernement du Canada
Going to send another email in on Wednesday.
sounds like a good plan to me.ambient2 said:Same answer here, was due on April 18th. Asked them scans of physical file. When I'll get it, will request another one, also scan of the same thing. At least I can annoy them by asking to scan my application all over again.
You'll get some motion in 2 months from now...HighFive said:Got ATIPs just now, nothing new. Ordering ATIPs, one after another.