How did you contact them?I received this response from IRCC on my ECOPR request:
Good day,
Thank you for your email.
Your application is in our virtual landing queue.
Given our current processing capacity, there will be significant delays in processing the high volume of landings.
Therefore, we are unable to provide an approximate timeline for your PR Portal invitation email and/or for your Virtual Landing.
Please note: Follow-up inquiries will not be responded to.