My address reappeared today,only problem is the one that's reappeared is our old home address,we had a mailing address we were using due to us moving house etc,it looks like they have taken address from medical forms as I didn't ask for a address update change. My husband will be emailing London vo ,to see if he can find out if there is any movement on our file,will keep you updated.So again when our address has disappeared it's been something going on with our case. I hope we will hear back good news as status still says in process.