Hi, same situation. Didn't opt for special delivery because I was under the impression that a soft copy would be sent. Any idea how to get the electronic copy? Because under order duplicates option I can only see delivery options for presumably hard copies ie.., delivery through Canadian post and spl delivery.Just to clear the air.
I had raised a ticket and they have replied. It seems they have stopped sending any copies (official or unofficial) over mail. Reason given was that it violates their university/govt. regulations.
However, there is an option to get the electronic copy but for that you have to pay additional 32.77 CAD. This is absolutely bizzare! I waited patiently for 12 weeks and now i have to wait again for the hardcopy to reach my address.