e-CAS Tracker is an automatic system that checks Citizenship and Immigration Canada's e-CAS service on your behalf, and notifies you if anything changes.
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Background
Citizenship and Immigration Canada has an online system called e-Client Application Status, or e-CAS, that enables immigrants and Canadian sponsors to check the status of their applications. It is useful, but unfortunately there is no way to get it to inform you if something changes. Because of the lack of this seemingly obvious feature, immigrants, sponsors, and people applying for citizenship waste countless thousands of hours logging into e-CAS, sometimes as a daily ritual, only to find that nothing has changed.
What is e-CAS Tracker?
e-CAS Tracker is an automatic system that checks e-CAS on your behalf, and notifies you if anything changes.
Who made it?
I did. My name is Matthew, and you can read more about me on my website.
Why did you make e-CAS Tracker?
Initially, I made it just for myself. I was waiting for updates on my own Canadian immigration application, and sick of logging into e-CAS only to find that nothing had changed. I made a (much) simpler program to check my own e-CAS for me, but soon realised that it would be useful to others too, so gradually I expanded and improved it to be able to handle more types of applications, and made it publicly available. I maintain it and occasionally make improvements.
What happens to my information?
When you sign up, your e-CAS login details are stored securely on the e-CAS Tracker web server, at Ecobytes. A few times a day, e-CAS Tracker logs into e-CAS and looks to see if anything has changed. If anything has changed, it sends you an email, then goes back to quietly checking again until the next time your e-CAS gets updated.
The contents of your e-CAS file are never stored - what it stores is how many lines there are on the details page of your e-CAS file, not what it actually says. (The system tells you what the latest line is when it emails you, but then forgets this information straight away once the email is sent.)
A few months after your immigration application is complete (usually because you or the person you are sponsoring became a permanent resident or citizen) e-CAS stops working. At this time your file is deactivated automatically and your details are removed from the e-CAS Tracker database.
What types of applications does e-CAS Tracker work with?
As far as I know, it works with any type of application that usually shows up on e-CAS. It has, so far, tracked sponsorship applications, permanent residence applications (family class and skilled worker), citizenship appliations, and PR card applications. If your application shows up on e-CAS, the e-CAS tracker should be able to monitor it for you. (Very occasionally the tracker sees something it hasn't seen before, and if that happens it emails me and I fix it so it can deal with that.) If you are unsure whether your appliation will be available on e-CAS, see this full list of eligible application types on Citizenship and Immigration Canada's website.
Is it OK for e-CAS Tracker to check my e-CAS automatically?
Please note that e-CAS Tracker is not associated with the Government of Canada in any way.
The e-CAS terms and conditions say this:
"Using this on-line service means that you confirm that you are the applicant, applicant's executor, guardian, authorized officer, or agent of the person for whom this application was submitted."
By signing up for the e-CAS Tracker, you are authorising e-CAS Tracker to check e-CAS on your behalf, and notify you if anything changes. In other words you are saying that, for the purpose of saving you some time checking your e-CAS, e-CAS Tracker is your “authorized agent”. As far as I know, this is fine with Citizenship and Immigration Canada.
How do I sign up?
To sign up, follow the instructions at the top of this page. Be sure to read all the instructions, enter your e-CAS login details carefully, and double check for mistakes.
How do I remove myself?
If at any time you want to be removed from e-CAS Tracker, just contact me, and I'll remove you from the system straight away. (The e-CAS Tracker deactivates your file automatically once your immigration / citizenship application is complete, so you don't have to ask me to do that.)
Is there any cost for using e-CAS Tracker?
For individual immigrants, sponsors, and non-profit organisations supporting immigrants, the use of e-CAS Tracker is completely free – my gift to you to help make the unpleasant process of Canadian immigration a little easier.
However, if you are an immigration lawyer or consultant wishing to use e-CAS Tracker to monitor the e-CAS files of your clients, for occasional use a fee of $50 per year per e-CAS file monitored applies. If you have many clients, please contact me first to discuss bulk commercial licencing options and custom solutions enabling you to easily enter and track multiple e-CAS files.
How often does e-CAS get updated, and when?
Most people get only a handful of updates on e-CAS during the course of a typical application. It can be many months between updates. Some updates show up for some people, but not for others (e.g. "medical results received"). For some reason, the CIC website says "The Client Application Status site is updated weekly, usually on Tuesdays". I have no idea why CIC has this on their website, since it is not true. At best, it is highly misleading, and really CIC should change this information on their website, as it confuses people. e-CAS can be updated on any day of the week, including weekends. The e-CAS Tracker system has seen updates to people's e-CAS files every single day of the week.
What do the numbers at the bottom of the email I received mean?
The e-CAS Tracker puts four numbers at the bottom of every email it sends out. These allow me to identify which record in the tracker generated that email, in case of any problems. They have nothing to do with CIC's records. User ID, Combination ID and Case ID all refer to your unique records in the tracker system. Case type refers to what sort of record on e-CAS is showing up, and has to do with how the tracker "sees" e-CAS when it loads up e-CAS on your behalf. For example, case type 1 is my code for the sponsorship portion of an application, on the sponsor's e-CAS. Case type 4 is the applicant's e-CAS, showing a PR or citizenship application.