We have received a cancellation of eAPR which is based on wrong information. The letter states (regarding two non-dependent children from my spouse's (primary applicant) previous marriage):
"Specifically, your application does not include the following elements:
ADDITIONAL DEPENDANTS ( CHILDREN: A and B) LISTED UNDER BACKGROUND INFORMATION AND NOT INCLUDED ON APPLICATION.
Note: A full review of your application was not performed. There may be other elements, not identified above, which may also be missing or incomplete"
When the information we provided them is: "Declaration of divorce and children from a previous marriage: In my application, I have declared my previous marriage to [X], from which marriage I have two children: a son A and B (mentioned under family members not identified in eAPR). The marriage ended in divorce on non-amicable terms. I do not have custody of the children nor am I aware of their whereabouts. I am attaching as proof of divorce, a notarized copy of divorce certificate in Urdu and its certified English translation."
Our OINP nomination expires on August 6. The call center is useless. I have however raised a CSE notifying the info is incorrect.
What did you do?