Do they save the emails....What do you think guys???

[TMSB]

Hi all,,

It is one of the questions that comes to my mind every time I want to send an email to CHC, do they save the emails they receive and send individually for any applicant? in this question I meant, If i send CHC an email now, will they know that I sent them an email a month ago and can they also know what it the contents of the previous email??

regards
Thar

 

[mot]

most likely

 

[canadaforall]

most likely

Yes, they do i saw all the e.mails i wrote to the visa office in my caips results.

 

[Gav]

Most likely they have a system similar to e-mail based customer service which companies uses....u send an e-mail it goes to their client....saved...answer given.....e-mails will get the query number....n all...since they have standard replies they have it in their software only.....something like...KANA software for e-mail based customer service

Hi all,,

It is one of the questions that comes to my mind every time I want to send an email to CHC, do they save the emails they receive and send individually for any applicant? in this question I meant, If i send CHC an email now, will they know that I sent them an email a month ago and can they also know what it the contents of the previous email??

regards
Thar

 

[ahmadtajwer]

They do save all the communications to and fro in your files and if you order CAIPS, you'll see them.

I tell you what, when I ordered CAIPS, few emails were there although couple were missing.

 

[TMSB]

Thank you guys, that's really helpful

regards
TMSB

 

[Pk09]

Thank you guys, that's really helpful

regards
TMSB

emails are definitly being saved. No doubt about it

 

[adamvaid]

Yes mate . They save emails for sure

 

[TMSB]

Thank you guys. in this case, i wouldn't email them now as the last email I sent was 20th of Feb 2011. now there is no point to enquire again in such a short period.

regards
TMSB