I got the COPR as a pdf file in an email from VO Ottawa. That pdf states that you need to send a copy of that letter with 1 photo following instructions to the address on the letter.Hi, I am in the same boat. Just got an email with the same message as you. I have been trying to find information on what to do next. Did you send them the printed document with one picture? Did you receive your PR Card? I´m in Ontario too!
Thank you for your help! I appreciate it!
The same file was later uploaded to my account as COPR, approx a week later of getting the email.