For online applications:
When applying to renew or correct a permanent resident card through your online account, the requirements for digital photos are the following: (This applies to eAPR too)
*Format:JPEG
*File size:5 megabytes maximum, saved directly from the original file captured by the camera
*Image size:1 680 pixels high by 1 200 pixels wide
*Chin-to-crown ratio:50 percent of the image height
*Subject position:The chin should be as close as possible to an imaginary horizontal line at 40 percent of the height of the image.
*Compression:minimal compression to ensure maximum quality