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Did not receive email from IRCC for citizenship test request??!!

AnzSharma

Newbie
Jan 14, 2021
9
0
I have not received any updates from citizen application account since I received my initial acknowledgement email. I recently logged in and my background verification was completed and they were requesting me to book a citizenship test. I tried to use the hyperlink to book the test but it says that I can’t take the test right now. I made sure that I entered the correct application and UCI number. The page says that if I entered the correct information and still get this message, i should email the office that sent me the test invitation. Since I never got the test invitation email, I am lost what to do next. Yes, I checked my spam, trash and every other folder.

FYI, The update to book the test was done today and I was asked to book between Dec 12 and Jan 2. Should I wait until the email comes through? Or should I call CIC to look into the application?
 

shyam.7944

Hero Member
Mar 9, 2015
216
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I have not received any updates from citizen application account since I received my initial acknowledgement email. I recently logged in and my background verification was completed and they were requesting me to book a citizenship test. I tried to use the hyperlink to book the test but it says that I can’t take the test right now. I made sure that I entered the correct application and UCI number. The page says that if I entered the correct information and still get this message, i should email the office that sent me the test invitation. Since I never got the test invitation email, I am lost what to do next. Yes, I checked my spam, trash and every other folder.

FYI, The update to book the test was done today and I was asked to book between Dec 12 and Jan 2. Should I wait until the email comes through? Or should I call CIC to look into the application?
I received my test invite 3-4 days before the test window. Give it couple of more days and you should get it.
 

forw.jane

VIP Member
Apr 29, 2019
6,790
2,778
I have not received any updates from citizen application account since I received my initial acknowledgement email. I recently logged in and my background verification was completed and they were requesting me to book a citizenship test. I tried to use the hyperlink to book the test but it says that I can’t take the test right now. I made sure that I entered the correct application and UCI number. The page says that if I entered the correct information and still get this message, i should email the office that sent me the test invitation. Since I never got the test invitation email, I am lost what to do next. Yes, I checked my spam, trash and every other folder.

FYI, The update to book the test was done today and I was asked to book between Dec 12 and Jan 2. Should I wait until the email comes through? Or should I call CIC to look into the application?
There is no test booking. You can directly take the test from Dec 12 and as rightly pointed by @shyam.7944 the email comes closer to the start of test, so give it some time.
 
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