Desperately need help asap to submit Schedule A backround declaration.

[honesthuman]

I was asked to submit my Schedule A background declaration in March 2017, I submitted it in April 6th through the webform. I just got an email yesterday asking me to submit Schedule A background declaration again because when I had submitted it through the webform I must have provided a handwritten signature (Although, when I called 3 CIC agents prior to submitting my application the first time they told me I did not have to hand-write my signature). I chose the webform the first time I submitted it because I still did not have an Upload option on my online account. Now I do have an upload option on my online account but I can only upload one file. I also have explanation letters that go with Schedule A background declaration that I want to submit and I have to bind them into one single document. I used all kind of programs to bind the documents into one and once they get binded/merged the schedule A does not open (there is an error). Can someone please help me out and tell me how to correctly bind schedule A with my explanation letter? I have already not seen my husband for 5 months :'( :'( and if I don't submit schedule A ASAP we are stuck.

I also thought about re-submitting the from through the webform. However, the message for me to re-submit schedule A was sent through my online account and there is now an upload button on my account.


Thank you so much everyone who took the time to read my concern and help me out.

 

[browning911]

Scan all pages as one pdf document then upload.

 

[honesthuman]

If I scan and upload it through the online account it will be an invalid submission. It says it must not be scanned if sent through the online account.

Now, I was also wondering if I have to send it through the online account or if I can also send it though the webform again.

 

[scottyt]

I had the exact same problem. There is a multiple document pdf function with adobe reader. I remember having to download a new version and figure out how to do this took me hours as not a computer guy. It is possible and not a problem with their website, if you have friends with good office computer skills they may be able to help

 

[browning911]

If it is not uploading through MyCIC then send it through web form. Make sure and include the letter requesting the form and the following:

Surname:
Given name(s):
Date of Birth:
UCI:
Application Number:
Type of Application:
Date of Application Submission:
Mailing Method:
Office Submitted:
Receipt number :
Current address :
Telephone number :
Email address :

 

[honesthuman]

Thank you, I hope I won't mess up my application

 

[naroo]

If I scan and upload it through the online account it will be an invalid submission. It says it must not be scanned if sent through the online account.

Now, I was also wondering if I have to send it through the online account or if I can also send it though the webform again.

hi. what did you do with your schedule a did you submit it on webform? is there a confirmation that they received it?