Denied biometrics by vfs

[psk_cic]

My wife was denied biometrics by vfs Bangalore , as her visa application had her full name whereas her passport has only her first name. I had written multiple emails to baglr-immigration@international.gc.ca and
DELHIIMMIGRATION@international.gc.ca mentioning the issue and seeking help and received no response.

Now today I got a message which says -

Thank you for your interest in visiting Canada. After careful review of your temporary resident visa application and supporting documentation, I have determined that your application does not meet the requirements of the Immigration and Refugee Protection Act (IRPA) and Immigration and Refugee Protection Regulations (IRPR). I am refusing your application on the following grounds:

• You have not complied with our request for information, per subsection 16(1) of the IRPA. To date, you have failed to comply with our request for biometrics.

• You are found inadmissible to Canada under paragraph 41(a) of the IRPA: through an act or omission which contravenes, directly or indirectly, a provision of this Act.

You are welcome to reapply if you feel that you can respond to these concerns and can demonstrate that your situation meets the requirements. All new applications must be accompanied by a new processing fee.


Can I ask the office to reconsider my application

 

[psk_cic]

Any suggestions would be really benificial

 

[alexhocain]

you can apply again and with new visa application, attach a letter that explain rejection reason of previous application. you attach copy of refusal letter with new application and explanation to both points of refusal in you explanation letter. fill the names and other particulars as per you passport.
best of luck

 

[psk_cic]

Thanks,alexhocain
But I was thinking if I could ask for reconsideration since I had sent many emails for this and also asked for application withdrawal using the web form. None of my emails or requests were acknowledged.

 

[DiiDii]

No... Just reapply like Alex said

 

[alexhocain]

Thanks,alexhocain
But I was thinking if I could ask for reconsideration since I had sent many emails for this and also asked for application withdrawal using the web form. None of my emails or requests were acknowledged.

what is status of your previous application? I think it is already refused, so you are left with no option to withdraw it. you need to reapply and do mention the rejection in application where they ask if you ever applied to enter into canada and have you ever been refused visa to canada and theb write down the explanation for the refusal.
good luck

 

[ankur_bisht]

I would also suggest to ask for refund as they did not process your wife's application.