I have followed the below steps on different devices & even different browsers.
- Started creating the account as usual & entering the verification code for my e-mail address.
- Entered all personal details without requesting accommodations.
- I entered my phone number in both the "(647) XXX XXXX" format and the "647XXXXXXX" format. Made no difference.
- For address, I tried both "John St." & "John St" i.e period or no period. Made no difference.
However, I always put the street number and the unit number. Did you guys do this as well?
- For the postal code, I use both the "X9X 9X9" and the "X9X9X9" formats i.e space or no space. Made no difference.
- Of course, I selected
NO for the Use of Representative questions.
- For residence, I had
7 different addresses. I filled in my SIN for the taxes. I also filed my taxes for
3 years & did not require for the other two. I gave my consent to the CRA. I had
2 immigration statuses, both during the same time periods (since birth). I had two travel documents (both passports) during the period of interest.
I DID have a time gap for my passport, to which I filled out the appropriate explanation. For my travel documents, I attached a PDF of my bio pages. I also did
NOT have to give a police certificate.
- I had
12 different work experiences. My first two years were in another country.
- I selected
NO for all of the Prohibition questions.
- For language proof, I selected "
Post-Secondary Education in English" & I submitted my Transcript.pdf
- I gave my consent for the MP letter & the Register of Electors. I checked
"I don't live in Quebec" for the Quebec section.
- For the Additional Documents, I submitted both a .jpg & a .jpeg format for the Citizenship Photo (not sure there's a difference but I was out of options lol). I tried adding a
.jpg of the studio information in BOTH EITHER the Citizenship Photo section (alongside the Citizenship Photo) OR the Other Supporting Documents section. In both situations, the file successfully submitted.
Maybe I should try a .pdf for this?
- I submitted a Receipt.pdf in the Pay Fee section.
- Finally, with everything checked, I went to Review and Submit. I provided my Name & City. Read the Privacy Notice & clicked Confirm and Submit. Upon which, I received the following
error prompt along with the
following message. I try submitting again and again, however I receive the same prompt.
- I sign out and sign in, upon which I notice that the Additional Documents section somehow did not save. This observation is interesting given the check mark appeared before signing out. I re-submitted the documents for the section, however, I still receive the same error. Sign out & Sign in: again, the additional documents did not save.
- I try using 4 different accounts, using different devices and browsers (yes, I literally typed out my whole history five bloody times not counting the physical application). For each account, a different section was unsaved. For one of them, my residence history did not save. For the other, my receipt did not save. For another, all sections saved but I was still not able to submit. I did not sign out while filling out everything either (as I did for my first go).