Hello All,
I finally got things moving but as usual its only half baked.
As I had filled the Passport submission form one day before the closure of VFS in Delhi they sent out the payment link to us earlier than new applications on 8th July 2021. This was for both my kids. I payed the same day and they arranged a pickup on 10th July. The process took around 2 weeks and we got the passport and COPR back on 24th July but only for one kid. There has been no update on the second passport since they received it.
Anyone it is very specific but is anyone else facing a similar problem or has a way of contacting the VFS office in Delhi. The phone numbers do not work, you are just on wait for hours before it disconnects and live chat option on VFS global for India is disabled.