Every week I call IRCC and by last monday I raised a webform and ordered my gcms note. So i do not know which item prompted the response. I thought it could be the webform but usually the response to webforms is well formatted and contains in the tail of it the sent message with my details, this one is a bit different, it contains only my name and application number plus the text (queue for review...) to me it is not a response to a webform. Try to call today and raise a webform may be things can move.
I called yesterday already, they said my eligibility requires review but my background is in progress, I think they are looking at it but I’m not sure