I got the same response from the agent on my case.I just called IRCC and the agent told me that it is still within the processing timeframe and that everything is going smoothly then said:
Medicals: Passed
CriminalityPassed
Eligibility: not started
Security:not started
VO:Ottawa
Is this IP1 or IP2. (My BG: we are processing ur background check. We will.....)
Any ideas
Medicals: Passed
Criminality: Passed
Eligibility: not started
Security:not started
VO:Ottawa
My AOR is 31 Decemebr. What is your AOR?