I got mine done at a visa expediter/photo place the first time. I got them done at Walgreens the 2nd time. We cut them at the store, but they had a manual cutter that had millimeter markings on it. It wasn't perfect, which is why I'm worried.
This weekend, I got a 3rd set taken at another visa photograph place farther away so that I would have them in case I get another rejection. These are absolutely perfect, from what I can tell. It cost another $80. The first place was $54 (they refunded me for the rejection and refused to take more). Walgreens charged like $38 I think? These were all for 2 people.
April 4 11:35 am is when my 2nd set was delivered. When were yours delivered? And was this to Ottawa as well? I haven't heard anything since my 2nd set was delivered.