I'm heavily disappointed with the system overall.
You see applicants from previous months, many of them without an answer. A quick browse can show you applicants from April 2018 and so on.
You raise a CSE and do not get a reply.
You request GCMS notes and do not receive in the 31-day mark.
Email ATIP and receive a message back that they are experiencing issues.
And you got to your application to useless UI details, icons and a progress bar that does not say anything.
Impossible to get an update inside your profile (what would be extremely reasonable) instead of waiting 40 minutes on a queue to beg information for an agent that is probably pissed off with the number of calls.
It would be fair to adjust the timeline for reality and to provide applicants more visibility about the real progress instead of working on UI details that do not contribute at all.
I still have 14 days for my final deadline but I am 100% sure that will be delayed.
For those that will suggest me to order notes I already did (3 times) and just received the first one.
No words to express disappointment with all communication tools with problems (CSE, ATIP (GCMS NOTES), and the call center that I will only use again after I cross the 180-day mark).