You can always try. Apparently, the details of response depend on the agent. I received my self a pretty generic message. I requested for 1. Eligibility Check 2. Security Check 3. Criminality Check 4. Visa Office 5 and did not receive a clear answer for any of these pointsIt says they will respond to our query only if the application has exceeded normal processing times .. should i still give it a shot ?
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Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.
All the required documents and information have been received by the responsible office for the moment.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.'