Quick update...
I've been IP since February 12, 2018. I have tried to call IRCC so many times, I lost track - the automated system always hung up on me after guiding me through the options... until today... at my second try today, I finally managed to get into the queue.
Had submitted in Ottawa, ON, but had moved to another province after my application was in IP.
I asked if there was an update on my status.
The woman told me that my file had now been transferred to my new province, and that I would be getting an update soon, when they were ready...
I am a bit relieved to know that at least my application was not lost / still is not in the old province of residence...