CSIS and CBSA notes for Background Check

[DanyN]

Hi, Has anyone ordered CSIS notes for more than 30 days and still have not got the result? for my case, it is over 40 days! What should I do next? Any idea that might help would be greatly appriciated!

 

[mxp8008]

Hi, Has anyone ordered CSIS notes for more than 30 days and still have not got the result? for my case, it is over 40 days! What should I do next? Any idea that might help would be greatly appriciated!

Hi, I requested CSIS notes on February 7th and still haven’t received anything…

 

[mlh]

Hi, Has anyone ordered CSIS notes for more than 30 days and still have not got the result? for my case, it is over 40 days! What should I do next? Any idea that might help would be greatly appriciated!

I requested for CSIS notes on Nov 18, 2024 and I still have not received them.

 

[katezhu]

Hi, Has anyone ordered CSIS notes for more than 30 days and still have not got the result? for my case, it is over 40 days! What should I do next? Any idea that might help would be greatly appriciated!

I ordered CSIS notes on Dec 2024, but still does not receive it yet.

 

[DanyN]

I ordered CSIS notes on Dec 2024, but still does not receive it yet.

On the website, it is said: If an extension is required, you will be notified within the first 30 days and told the reason why more time is needed.
https://www.canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/how-access-information-personal-information-requests-work.html
Why is it like that? Did they forget or hide something unusual? At least they should reply simply like this: in progress?? Anyone have ideas about that?

 

[katezhu]

On the website, it is said: If an extension is required, you will be notified within the first 30 days and told the reason why more time is needed.
https://www.canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/how-access-information-personal-information-requests-work.html
Why is it like that? Did they forget or hide something unusual? At least they should reply simply like this: in progress?? Anyone have ideas about that?

No, I did not receive any notification about the reason of the extension.

 

[MajidA]

On the website, it is said: If an extension is required, you will be notified within the first 30 days and told the reason why more time is needed.
https://www.canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/how-access-information-personal-information-requests-work.html
Why is it like that? Did they forget or hide something unusual? At least they should reply simply like this: in progress?? Anyone have ideas about that?

If you message them, they send you a copy paste respond that they have received a large number of requests and cannot process requests in a timely manner.

But, I haven't seen anyone being able to get a response from them since Nov 2024. I am also waiting on my request since Nov. I think they stopped responding to immigration related note requests. Probably since they are understaffed and a lot of applications are sent to CSIS for comprehensive screening.

You can file a complaint since they are supposed to respond within 30 days, but that doesn't go anywhere.

 

[DanyN]

If you message them, they send you a copy paste respond that they have received a large number of requests and cannot process requests in a timely manner.

But, I haven't seen anyone being able to get a response from them since Nov 2024. I am also waiting on my request since Nov. I think they stopped responding to immigration related note requests. Probably since they are understaffed and a lot of applications are sent to CSIS for comprehensive screening.

You can file a complaint since they are supposed to respond within 30 days, but that doesn't go anywhere.

Thank for your infor, meaning no way? I was wondering if you could let me know How can message them?

 

[MajidA]

Thank for your infor, meaning no way? I was wondering if you could let me know How can message them?

You can send them a message on the AITP portal when you select your request.