Trying since past two days. Created another error report with screenshots and sent them via email. Will try tomorrow and see again.That's unfortunate. Try it again over the weekend. If it doesn't work, try contacting them over email/phone?
Can you please let me know for FBI clearance in USA - Did you get the fingerprints on the card stock paper or just the plain white A4 paper. How many days did it take for you to get the FBI clearance.