hi guys, if anyone had the same case or knows what to do please help. here is my case,
so i applied for a re-entry visa last aug10,2012 and i tracked the packge it was received by cpp-o aug15. then after a month they emailed me asking for my passport whrein i already included it with the packge. i fax them and said that, then after a week i received a reply from them stating this:
Dear Client,
Please note that our office received your passport damaged. The cover page is separated/removed from the main book.
You may provide a new passport to our office in order to continue the processing of your application.
then i send them a fax asking to return my passport. no reply from them yet. i mean how can my passport be broken if they received my papers completely fine. and its not my fault if it was broken in their possession (if it really was or they just misplaced it). now i have to go to BC to get a new one and that will cost a lot bec im from alberta. and i am sched to go for vacation this dec,already had my ticket. :'( please help anyone.
so i applied for a re-entry visa last aug10,2012 and i tracked the packge it was received by cpp-o aug15. then after a month they emailed me asking for my passport whrein i already included it with the packge. i fax them and said that, then after a week i received a reply from them stating this:
Dear Client,
Please note that our office received your passport damaged. The cover page is separated/removed from the main book.
You may provide a new passport to our office in order to continue the processing of your application.
then i send them a fax asking to return my passport. no reply from them yet. i mean how can my passport be broken if they received my papers completely fine. and its not my fault if it was broken in their possession (if it really was or they just misplaced it). now i have to go to BC to get a new one and that will cost a lot bec im from alberta. and i am sched to go for vacation this dec,already had my ticket. :'( please help anyone.