I think they are giving priority to the application received in 2021 as they need to coverup their application completion ratio for this year. They don’t care for the ones who are waiting since January 2020. They are not giving importance to the appcations which are already delayed as these applications will no longer improve their efficiency rate.
Yeah, this seems very likely. That, or they just don't have a good enough system or manpower that can somewhat sort and deal with applications in chronological order.
I can only imagine it's like having 1000 e-mails coming into your inbox a day while you have 500 from yesterday, and 500 more from the day before, and 10000 more from the days before that that you haven't gone through. It's likely just pure chaos and some officers just