AOR April
In November I've ordered notes, and it says eligibility passed but everything else hasn't really moved (background check in progress, securty not started ...) since July. I've given biometrics in October.
Yesterday I've called and the agent told me that security hasn't started. I'm quite concerned that my application hasn't progressed at all (apparently from July!), meanwhile, June AORs are getting COPRs.
Do agents see the actual progress? if so, it means my file hasn't been touched since July. I don't know what else to think at this point...