Hi Guys,
So i finally spoke to the agent a couple of times and each time they said they will add a note on to my application. They said they do not see any update on my application since it was approved back in Jun 2020. But when they add a note, it notifies the office to take an action. 2 days ago I got an email directly from the Edmonton office. It states:
Good day,
In response to your inquiry regarding your permanent residence card:
Our office is currently working to process your Permanent Resident Card. Due to COVID-19 our government office is currently working with limited staff and resources. If you had a previous appointment to pick up your card at our office we will contact you to rebook.
To avoid any delays please ensure that your address is current and up to date. Please go to our website and submit your request via web form.
If you require further assistance, please telephone the Client Support Centre at 1-888-242-2100 or visit our website at www.canada.ca Please reference your application number and UCI.
We appreciate your patience during this time.
Edmonton IRCC will not respond to any further inquiries regarding PR Card Processing.
Regards,
IRCC Edmonton
So it appears that they got to know that I have called and enquired about my application. Not sure if that helps my cause. Has anybody received such a response directly from the office?