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CoPR received but EE profile is still at “Submitted” for 5 months, still not got PR card yet. Please help!

alexbb

Full Member
Oct 2, 2021
27
10
Hi all.
I received my CoPR via email on April 12, 2021 (CEC inland). But my EE profile is still at “Submitted” status until now, with only medical exam passed on Feb 4, 2021. I sent photo via regular mail to Etobicoke office on April 14 (confirmed by Canada Post tracking). I have not got my PR card yet, and cannot link my PR card application as well. I sent multiple emails/webforms, but got only generic replies. I was able to use my CoPR to apply for new SIN and such. I am not sure what is going on with my case, and why it is still in “Submitted”. Any suggestion would be much appreciated. Thanks!