I got the email on the 19th and replied on the 24th of April. Sent messages to my local VO and to Canada IRCC as well, got generic replies citing “delays due to COVID-19”. I even replied again on the “Do you still want to immigrate” email asking to initiate my medicals process, but to no avail. Tried calling them on two numbers: the one requiring a US number doesn’t connect to an IRCC agent and I’m stuck in the IVR menus and another was a helpline number (which weirdly can be connected to only if you have a Canadian number). I got myself a virtual Canadian number and tried calling from that too, but it just doesn’t connect.
I asked before too and I’ll request again: If anyone reading this post has any advice to give, I’d be really grateful for any inputs or guidance on what to do next.