Was a friend of a friend , I was telling him about my dilemma, he said he knows a senator and would reach out to him, a day or so late the PA for the senator reached out to me, and about 2 days later the immigration team called me to explain what the issues were, we worked together with the uk home office to release my information, I had to send a recorded letter to the home office in Whitehall UK, and they released my security details for ‘said use’ purpose.
I used to work with the royal,family, which meant that my details are locked down, the home office spoke direct to the case manager ‘ or someone senior from the immigration team, who then took my case on.