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Contact CIC

dukhi

Champion Member
Jun 14, 2013
1,149
13
How can i contact CIC to discuss few complex matters regarding express entry? As i did called them today and they said for anything not mentioned on website you have to email us we wont answer those on phones....And when i email them they reply after 3 months and answered completely different thing. What should i do in this case???
 

arowberry

Hero Member
Nov 25, 2012
491
36
Calgary
Category........
Visa Office......
Sydney, Nova Scotia
NOC Code......
1254
Job Offer........
Pre-Assessed..
App. Filed.......
17-03-2014
AOR Received.
04-04-2014
Med's Request
26-09-2014
Med's Done....
03-10-2014
LANDED..........
27-11-2014
That is the best the CIC tends to offer, unfortunately.

You could present your question(s) here, someone may be able to advise from experience.
 

Dentist D.M.D

Full Member
Feb 8, 2015
40
3
Hi,
I am trying also to find an email to contact them to complain about something... I did not find any email.. I found the email for the Minister and sent him a letter... but no response at all!!! I do not know what to do!!!! Any advise?
 

Conor9900

Hero Member
Jun 20, 2013
358
13
There is no way to contact them if you don't have an application in, and even then it's difficult. The phone agents you speak with know less than most of the people on these boards do. That's what's so depressing/terrifying about having to deal with CIC: when they screw up, it's your problem and there's no one you can talk to who can fix the mistake from their side
 

dukhi

Champion Member
Jun 14, 2013
1,149
13
indian5911 said:
whats ur question ????
I have my question on this board multiple times and i have found mixed answers...

1) My Canadian employer had sent me to US for 2 months for training. I wanted to ask will that count as Canadian experience or not as my Canadian employer was still paying me in Canada

2) Express Entry only count months. So even though i started working in May 2014, it gave me one year points in April. What should i do in that case?? Reject the ITA or dont worry??
 

Conor9900

Hero Member
Jun 20, 2013
358
13
What are your points? Are you still working in the job and gaining more time? For peace of mind, I would reject it and wait for another one if you have enough points to be confident of another ITA
 

se7en

Hero Member
Apr 20, 2011
571
45
dukhi said:
I have my question on this board multiple times and i have found mixed answers...


1) My Canadian employer had sent me to US for 2 months for training. I wanted to ask will that count as Canadian experience or not as my Canadian employer was still paying me in Canada

2) Express Entry only count months. So even though i started working in May 2014, it gave me one year points in April. What should i do in that case?? Reject the ITA or dont worry??
1) If I were you and have spent 12 months with the employer but 2 out of 12 months were spent in another country on official trip either for meetings/training or whatever the case was then I would play safe and wait for another 2 months within Canada. I wouldn't wanted to give any chance to immigration officer to overload his/her mind on thinking and calculating my working time in and outside the Canada.
For you, it is your call either you want to wait for another 2 months or what so ever is your plan, thats on you.

2)If I were you and have started my job for example on May 15, 2014 then I would wait for May 15, 2015 regardless of whatever points were given to me by the EE system. Every one knows EE is a new system and it would take time for these errors to be recitfied. I would rely on the definition of full 1 year experience defined by CIC many many years ago.

My answers are based on common sense and if ever happen to me then I would follow exactly the same as I suggested.

Good luck!
 

doobie.doobie

Hero Member
Apr 4, 2015
358
25
If you have worked for a Canadian employer you are good. It doesn't matter where on earth you are working, as long as you are paid Canadian wages in a Canadian bank account.
 

dukhi

Champion Member
Jun 14, 2013
1,149
13
doobie.doobie said:
If you have worked for a Canadian employer you are good. It doesn't matter where on earth you are working, as long as you are paid Canadian wages in a Canadian bank account.
How are you sure have you seen any case like this before??
 

doobie.doobie

Hero Member
Apr 4, 2015
358
25
Yes. even if you want to maintain your PR status and file Candian citizenship, same rule follows.
You didn't go to the US to find a job. You were sent to the US for some training which your Canadian employer had arranged.
So, you still work for that employer, even if its a training.
Even vacations counts as well (if paid).
Only show proof of your employment and you are set.
 

dobes

Champion Member
Nov 23, 2014
1,177
95
Category........
NOC Code......
1123
Job Offer........
Pre-Assessed..
doobie.doobie said:
Yes. even if you want to maintain your PR status and file Candian citizenship, same rule follows.
You didn't go to the US to find a job. You were sent to the US for some training which your Canadian employer had arranged.
So, you still work for that employer, even if its a training.
Even vacations counts as well (if paid).
Only show proof of your employment and you are set.
Doobie doobie is right. List your time in the US as a training under travels. If you were working for a Canadian employer, hired in Canada, started your job in Canada, went back to Canada after your training in the US - it's all Canadian, it's all good.
 

dukhi

Champion Member
Jun 14, 2013
1,149
13
doobie.doobie said:
Yes. even if you want to maintain your PR status and file Candian citizenship, same rule follows.
You didn't go to the US to find a job. You were sent to the US for some training which your Canadian employer had arranged.
So, you still work for that employer, even if its a training.
Even vacations counts as well (if paid).
Only show proof of your employment and you are set.
dobes said:
Doobie doobie is right. List your time in the US as a training under travels. If you were working for a Canadian employer, hired in Canada, started your job in Canada, went back to Canada after your training in the US - it's all Canadian, it's all good.
In the employer address what address should i put in US or Canada??
 

doobie.doobie

Hero Member
Apr 4, 2015
358
25
Where were you working after you came back from the US?
Just use that address.
For ex: If I was hired at a company xyz at its Vancouver office and was sent to Manitoba for training and then I come back and resume my duties my address remains the same as Van.
So when you were in the US, you were paid in Canadian bank account, your hiring manager or reporting manager would still be the same.
good luck.