I received an email instructing me to complete this form, which I have done. But I'm confused on how to submit the form. In the email I received, it is telling me this:
However, in guide 5289 it says:
So I'm confused as to whether or not I'm supposed to print out, sign and scan the document or not. The information contradicts itself, and the email I received even links to guide 5289 where it says DON'T hand-sign/scan but the email tells me to... wtf!?!?! Anyone experience this?
"1) Submit by email: You are strongly encouraged to submit the requested information/documents(s) to the email address IRCC.CNMissRequestedDocsDocsDemandesMissRC.IRCC@cic.gc.ca. Please include your application number in the subject line. Note that this email box can only be used to submit the above requested document and you will not receive a reply."
"The form you submit must have your handwritten signature in the signature section next to your typed or printed name. If you are submitting it by mail: print your validated form, and then sign (in handwriting with your usual signature) next to your typed or handwritten name in the signature section. If you are submitting this form as an attachment through email: do the same as if you were submitting by mail, and then scan the copy with your signature."
"The form you submit must have your handwritten signature in the signature section next to your typed or printed name. If you are submitting it by mail: print your validated form, and then sign (in handwriting with your usual signature) next to your typed or handwritten name in the signature section. If you are submitting this form as an attachment through email: do the same as if you were submitting by mail, and then scan the copy with your signature."
However, in guide 5289 it says:
"If you are submitting this form electronically:
- You must fill out the form on your computer, validate it, and save it to be able to submit it electronically. You will not be able to upload a form that has been printed and scanned, even if it has been validated.
- In the signature section, type your name and select the date using the date selection tool.
- When you submit your Schedule A electronically through your online account, you will complete an electronic signature when you upload the document.
- At that time, you will certify that the information provided is true, complete and correct.
- You do not need to print a copy of the form or sign a paper copy."
So I'm confused as to whether or not I'm supposed to print out, sign and scan the document or not. The information contradicts itself, and the email I received even links to guide 5289 where it says DON'T hand-sign/scan but the email tells me to... wtf!?!?! Anyone experience this?
