Client Support Centres Open today i.e. Jan 2, 2024?

[architgarg]

Uncertainty on the official webpage - https://www.canada.ca/en/revenue-agency/services/tax/public-holidays.html

Also, not able to connect the call as well

 

[Naturgrl]

Uncertainty on the official webpage - https://www.canada.ca/en/revenue-agency/services/tax/public-holidays.html

Also, not able to connect the call as well

What time zone are you in? Posting CRA but today is not a holiday.

 

[architgarg]

What time zone are you in? Posting CRA but today is not a holiday.

I'm in IST, but I'm calling IRCC after 8 AM EST, so call should connect right

 

[Naturgrl]

I'm in IST, but I'm calling IRCC after 8 AM EST, so call should connect right

Yes. But cannot always get through. Call centre agents may be working at half staff this holiday week. VOs may be on holidays this week because school is out.

 

[scylla]

I'm in IST, but I'm calling IRCC after 8 AM EST, so call should connect right

There are probably a high volume of calls. You'll need to try multiple times throughout the day.

 

[architgarg]

Got it, thanks folks

 

[Copingwithlife]

Uncertainty on the official webpage - https://www.canada.ca/en/revenue-agency/services/tax/public-holidays.html

Also, not able to connect the call as well

Because that page shows the public holidays for 2023