Citizenship test - blurry photo ID

[abbas.pasha]

I have passed my citizenship test on june 12, 2023. After one week I got an email my picture was blurry. They asked me to send picture again. I sent them clear id picture on the required email address. Even after one month has been passed, still tracker show Work in Progress. I am worry. Anyone with similar experience please share.

Should not be an issue, some IRCC office update it test marked as completed in a day or so other IRCC office might take a few more weeks.
Here is my experience: https://www.canadavisa.com/canada-immigration-discussion-board/threads/test-done-november-4.781711/post-10272209

 

[lungi]

Just a quick query-- Before starting the test, i asked my wife to take the picture while i was holding the ID with both hands (holding from top and bottom), is that acceptable? I mean instead of holding the ID with one hand and click the mouse from another hand, i asked my wife to take it for me.. Should i re-take the test. I am very upset. I just saw the link, it says i can take a help from my family member before starting the test. But still please suggest.
https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1580&top=5