+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Were you able to login to the tracker?
No luck, it rejects it (UCI & application number) when I try to register an account
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Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
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(Not trying to register as a representative, despite the wording here)
 
No luck, it rejects it (UCI & application number) when I try to register an account
```
Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
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(Not trying to register as a representative, despite the wording here)
Hmmm May be it's a minor application and have different stages unlike a regular adult application they might not have a tracker implemented for it. Just a guess, i'm still waiting for my AOR
 
Hmmm May be it's a minor application and have different stages unlike a regular adult application they might not have a tracker implemented for it. Just a guess, i'm still waiting for my AOR
Can finally log in now. Just started working, I didn't bother raising webform or similar. We completed our tests so may be related to that.
 
Just for clarity, you have you citizenship application in process parallel and your child's separately? I'm still awaiting AOR, submitted online on August 30th.
 
Just for clarity, you have you citizenship application in process parallel and your child's separately? I'm still awaiting AOR, submitted online on August 30th.
No, it's family submission, adults & kids. Initial submission 1st July, resubmission 1st Aug. AOR around Sep 7.