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Citizenship Online Application - Photo Issue

rejjiin

Full Member
Oct 16, 2019
42
29
Hello everyone,

I applied for my citizenship application online September 06, 2021. The photo studio who took the application photo provided only the hard copy. I used cam scanner to scan the photo and submitted with the application. Now after further research, I am accepting the realization that the photo is going to be rejected as it is a scanned copy as opposed to a digital version.

Has anyone who has applied online received a photo rejection response from IRCC? Assuming that it is going to be rejected, when I get the rejection (probably after 6 months or so), and subsequently upload the new photo, will my application go back at the end of the line? Also, if anyone can share their real life experience with digital photo rejection for online application, I can be prepared with the required steps.

Thanks in advance.
 

DimT44

Hero Member
Apr 5, 2021
944
332
Hello everyone,

I applied for my citizenship application online September 06, 2021. The photo studio who took the application photo provided only the hard copy. I used cam scanner to scan the photo and submitted with the application. Now after further research, I am accepting the realization that the photo is going to be rejected as it is a scanned copy as opposed to a digital version.

Has anyone who has applied online received a photo rejection response from IRCC? Assuming that it is going to be rejected, when I get the rejection (probably after 6 months or so), and subsequently upload the new photo, will my application go back at the end of the line? Also, if anyone can share their real life experience with digital photo rejection for online application, I can be prepared with the required steps.

Thanks in advance.
You must upload a digital file of the citizenship photo.

  • A commercial photographer must take your photo.
  • You may upload a picture of a printed photo that the photographer took (for example, with a scanner or mobile phone).
It clearly says, in the instructions where you upload the photo, that a scan using your mobile or scanner is okay. Not sure what you mean there?
 

justanotherguy28

Star Member
Sep 28, 2021
99
55
I applied for my citizenship application online September 06, 2021. The photo studio who took the application photo provided only the hard copy. I used cam scanner to scan the photo and submitted with the application. Now after further research, I am accepting the realization that the photo is going to be rejected as it is a scanned copy as opposed to a digital version.

Has anyone who has applied online received a photo rejection response from IRCC? Assuming that it is going to be rejected, when I get the rejection (probably after 6 months or so), and subsequently upload the new photo, will my application go back at the end of the line? Also, if anyone can share their real life experience with digital photo rejection for online application, I can be prepared with the required steps.

https://www.canadavisa.com/canada-immigration-discussion-board/threads/returned-application-noting-original-application-calculation.624196/

No personal experience but this link is a (somewhat old) discussion related to the topic but the OP there hasn't mentioned exactly what the problem with the original photo was and it's a paper application but if ircc figures out yours was scanned it could be the same process.

In case you have a watermark like "Scanned with camscanner" etc written and you didn't crop it out, it'd be a sureshot return but otherwise it might depend on the processing officer. Generally scans leave horizontal patches on the picture and taking a picture of a picture adds a vertical dimension but it all depends on how your image came out.

There have been some discussions about folks applying online and then paper (primarily because they felt online was much slower than paper) with the same fee receipt. You might also want to go through those threads and decide for yourself if that's an option for you.
 

MammaSmurf

Newbie
Nov 28, 2022
4
1
Hello everyone,

I applied for my citizenship application online September 06, 2021. The photo studio who took the application photo provided only the hard copy. I used cam scanner to scan the photo and submitted with the application. Now after further research, I am accepting the realization that the photo is going to be rejected as it is a scanned copy as opposed to a digital version.

Has anyone who has applied online received a photo rejection response from IRCC? Assuming that it is going to be rejected, when I get the rejection (probably after 6 months or so), and subsequently upload the new photo, will my application go back at the end of the line? Also, if anyone can share their real life experience with digital photo rejection for online application, I can be prepared with the required steps.

Thanks in advance.
Hello Rejjiin,

Did you get any problem with the scanned photo? I uploaded my photo via Scanner as well. I will really appreciate it if you can give me some insight. Might help ease this stress.
 

rejjiin

Full Member
Oct 16, 2019
42
29
Hello Rejjiin,

Did you get any problem with the scanned photo? I uploaded my photo via Scanner as well. I will really appreciate it if you can give me some insight. Might help ease this stress.
Hey - Not so far. My wife’s application is approved and closed. Scanned the photo same way. My application is stuck at Scarborough office pending language, prohibition and physical presence. Hopefully the photo is not an issue since it was accepted for my wife. Hope it makes you feel better. Good luck.
 
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fooqs

Star Member
Jan 6, 2020
108
34
Hello, I would like to ask in case their is an issue with the photo: Would the application for citizenship be rejected, or they will request to submit new photo ?

I am about to fill out the online application, and plan to scan the photos. i didn't get a digital version of the photos. just a printed out one from the studio. After reading the above comments, the printed & scanned seem to be okay. My only issue is, my daughter was wearing a thick winter jacket and although she pulled it back a bit, but the top of the winter jacket seems to be seen a bit in the background, behind her neck. I am not sure if this will be cause of cancelling the application for her.
So, if someone has experience or knowledge about it, please respond. Will they allow us to resubmit a photo if it doesn't meet expectations or will the application be rejected?
Thanks in advance.