Citizenship oath done but no update

[newcanadiana]

I got reply from my local office, to contact them again after 6 weeks, they will guide me to resend certs. I think you need to contact your local office as well.

I sent an email today to Edmonton citizenship and got generic automatic reply that they will not respond to enquiry via email. This was same email used for test, interview and other correspondence I sent them earlier. Not sure how to contact them now. Client Support Centre does not help.

You will NOT receive a response to your enquiry via this email. A decision/response to your request will be added to your file within 3 business days of receipt. At that time, you must contact the Client Support Centre for further information.

 

[newcanadiana]

I also just talked to the IRCC helpline and they said the certificate was mailed over a month ago, and to contact the office after 6 weeks have passed.
I think it is most likely lost in mail. Anyone knows the process if get lost

 

[wudifxb]

I also just talked to the IRCC helpline and they said the certificate was mailed over a month ago, and to contact the office after 6 weeks have passed.
I think it is most likely lost in mail. Anyone knows the process if get lost

Here is what you need to fill, I would say try to contact local office to confirm they already sent your cert, because sometimes your application closed date doesn't mean cert on the way.

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/solemn-declaration-citizenship-certificate-lost-stolen-destroyed.html

 

[wudifxb]

I also just talked to the IRCC helpline and they said the certificate was mailed over a month ago, and to contact the office after 6 weeks have passed.
I think it is most likely lost in mail. Anyone knows the process if get lost

By the way, your application closed on Sept 20, so not 6 weeks until today.

 

[rajeev12]

By the way, your application closed on Sept 20, so not 6 weeks until today.

Is it six weeks since your oath now ? Did you get a reply to your email?

 

[newcanadiana]

Here is what you need to fill, I would say try to contact local office to confirm they already sent your cert, because sometimes your application closed date doesn't mean cert on the way.

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/solemn-declaration-citizenship-certificate-lost-stolen-destroyed.html

Thanks. In the link you sent, it says "To know when your certificate was mailed, you can access your file online."
But I do not see any mail update in the citizenship application tracker. Is it supposed to show that certificate has been mailed?
I have not seen such application update in the forum.

My tracker shows last updated on Sept 20, and the last activity was oath completed, which is updated on Sept 17.

I will wait the 6 weeks for local office, and hopefully with hear some response for my email. Do you know if the solemn declaration has to be sent after local office says so, or we can sent on our own after the 6 weeks?

 

[wudifxb]

Is it six weeks since your oath now ? Did you get a reply to your email?

Nothing back today, but 6 weeks from the date your application closed.

 

[wudifxb]

Thanks. In the link you sent, it says "To know when your certificate was mailed, you can access your file online."
But I do not see any mail update in the citizenship application tracker. Is it supposed to show that certificate has been mailed?
I have not seen such application update in the forum.

My tracker shows last updated on Sept 20, and the last activity was oath completed, which is updated on Sept 17.

I will wait the 6 weeks for local office, and hopefully with hear some response for my email. Do you know if the solemn declaration has to be sent after local office says so, or we can sent on our own after the 6 weeks?

I'm not sure, because my local office said they will guide me how to resend cert after 6 weeks, but I do believe to go through your local office better than send by yourself.

 

[newcanadiana]

Hi guys, checked the mail again now, and found the certificate.
Finally after over a month. Good luck to everyone

 

[rajeev12]

Hi guys, checked the mail again now, and found the certificate.
Finally after over a month. Good luck to everyone

Congratulations. What is the date of your oath?

 

[newcanadiana]

Congratulations. What is the date of your oath?

Thank you. It was on 14th Sept with Winnipeg.

Ircc helpline today said certificate was mailed on 17th Sept, maybe they meant 17th Oct. Anyways happy that I have finally recieved it

 

[shshivam]

My virtual oath ceremony was on September 28th, Niagara falls office. Status was set to closed the day after. No certificate yet. Should I be concerned? Who can I contact to know the status?

 

[wudifxb]

Hi guys, checked the mail again now, and found the certificate.
Finally after over a month. Good luck to everyone

Hi, did you see the date stamp on your envelope? Just wondering when they actually send out.

 

[wudifxb]

Congratulations. What is the date of your oath?

Is it six weeks since your oath now ? Did you get a reply to your email?

I reached out another person who did his oath on Sept 07 in Saskatchewan, he received the cert few weeks ago. Something must be wrong.

 

[newcanadiana]

Hi, did you see the date stamp on your envelope? Just wondering when they actually send out.

It shows Oct 14th on the envelope stamp. So it wasn't mailed last month as the IRCC helpline said.
The time local office mentioned it will take 4-6 weeks which is what it actually took.