Hello folks, I thought I should share my experience of the test and interview that I had in Calgary.
For reference, I applied in November 2017, with 1233 days of physical presence. I also have a ridiculous number of absences - approx. 600 days over 80 trips - mostly due to business trips, and I have been anxious at the thought of getting a RQ. Hopefully the description of events below helps other individuals in similar situations understand what they can expect.
Getting there
Appointment was at 1pm. Drove down to Harry Hays underground parkade at around 12:30pm; parking is expensive, but you just have to bite the bullet. Took the elevator to the 2nd floor and followed the signs to the Citizenship and Immigration area. There was a line-up already, but a colleague of mine advised that you don't really need to be an eager beaver - the test only starts when everyone is in the room.
The test
The staff member shows us inside and we wait in a hallway that has old black and white images of past immigrants. There are three desks with staff members who call people one-by-one to check your invitation letter. They give you the answer sheet, instructions on filling out the top box, a pencil, and directions to the examination hall.
The exam hall is not as formal as one would imagine; it appears to be the same hall that they use for citizenship ceremonies. As you enter, you're asked to sit at any chair with a table-top. These are spaced out in the room. At this point, you may have to wait 10-15 minutes until everyone makes their way into the hall. There were about 25-30 people writing the test.
After everyone is seated, a staff member up front reads out the instructions, procedures and rules of the test. They advised us to identify any dates that we're not available for the citizenship ceremony, on the side of the answer sheet. They then come around to give you the questions. Once everyone has a question sheet, they start the exam. When you're done, you can hand in your answer sheet, question sheet and pencil and take a seat on the side. My recommendation is to finish your exam as quickly as you comfortably can and hand in your answer sheet. The line-up for the interviews can be long. However, re-check your answers once or twice as you don't really want to fail the test. The staff member said if you fail the test, you'll be invited for another test in 6-8 weeks. I don't know if that's true, but it's a scary thought.
The interview
I was third to finish the test so I didn't have to wait long for them to call my name. A staff member led me back to the original line leading up to the three desks. The desks are separated by dividers, so don't expect any privacy. While in the line, you can hear all the interview questions being asked to the folks ahead of you.
They call your name, you go up to the desk. I was greeted by a friendly lady who asked me to take out all my passports (including expired passports), PR card, driver's license, and proof of language ability. I asked her if she really needed to see my expired passports as they were outside the range of residency in Canada. She said yes; so I dug out those old passports and handed them over. For those who had doubts about this, now you know. She reviewed just the biographical pages of the old passports and handed them back to me.
She then told me that the CBSA had requested an entry log for me and she had it in front of her. It appears that prior to the interview she had cross-referenced every entry record on the CBSA log against the trips/dates that I declared in the Physical Presence Calculator print-out. With great relief, I saw the check-marks against every record and she even commented that she had never seen such a long list of absences so perfectly recorded! In her words, I was "spot-on". I said "phew thank God, I brought all my boarding passes just in case". But she was happy enough with the information she had so she didn't want to see my boarding passes. She did not flip through the pages and stamps in my passport either. I assume this is because she was already confident that my dates were accurate.
She then asked me to review the prohibitions list and sign to indicate that none of them apply and that all the information provided is accurate. Some people have commented that the officer generally covers the top-half of the sheet when asking you to sign; I did not have this experience. She gave me the whole sheet, asked me to read it and then sign. In the mean-time, she was looking through my application.
After I signed the sheet, she reviewed the dates that I indicated I was going to be away and asked me where I was going (this is in order to schedule the oath). I have one international trip followed by a domestic trip. She said she would schedule the oath after my international trip and clarified that I do not need my PR card for my domestic trip. She was quite amused by the excessive travel I do for work. She asked me what I do for work and the company I work for. She noted this down in a sheet in a file. Then she started giving me advice on how to apply for a passport after my oath. She was concerned that I may not get a new passport in time to meet my work travel obligations! She also mentioned that the citizenship ceremonies are currently being scheduled for mid-August to September.
Finally she says - "everything checks out, your application looks good, you passed your test so congratulations" and then lets me know that I will receive an e-mail with my oath date. At that point, I collected my documents and left. Overall I had a good experience with a very friendly officer.
Key takeaways from my experience:
1. Take all expired passports.
2. Ensure all your dates in your physical presence calculator print-out are accurate. (I took a copy with me).
3. The officer is trying to establish the credibility of your application during the short interview and has also done their home-work ahead of time. If you think that one of the dates you declared is incorrect, it wouldn't hurt to take some evidence to back it up. Provide that evidence if they bring up the discrepancy. I was very nervous so I took my entire stack of boarding passes with me, cross-referenced to each of the trips in the physical presence calculator print-out.
Let me know if you have any questions; and apologies for the wordy post!