+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Can Passport be applied from anywhere in Canada or just in the City/Province of residence
 
Glad everyone are getting their certificates!
My tracker is still showing in progress and I haven’t received my certificate yet, had my oath on Feb 15 ☹️ how do you know if they posted it?
 
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Glad everyone are getting their certificates!
My tracker is still showing in progress and I haven’t received my certificate yet, had my oath on Feb 15 ☹ how do you know if they posted it?
I had to communicate with the office for my son and that how i came to know that they have posted mine.
You can email but i think they can send anytime btw 2 to 4 weeks

Hope this helps
 
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Hey guys, is there a phone number we can call to follow up about our certificates?

I had my ceremony on Feb 15 and my tracker is still in progress, no certificate received yet.
If you haven't already, you can call 888-242-2100. The agents can tell if your certificate was shipped or not.
 
Can Passport be applied from anywhere in Canada or just in the City/Province of residence
Yes, you can apply from anywhere. It would be simpler if you are picking up the passport in person after application. Otherwise they may ship it to your home address in a different state.
 
If you haven't already, you can call 888-242-2100. The agents can tell if your certificate was shipped or not.
I tried this number but always ended up with automated reply and the call gets disconnected in the end ☹️
 
I tried this number but always ended up with automated reply and the call gets disconnected in the end ☹
Yeah, its hit and miss with this number. Keep trying a few different times during the day. I have had some success after 2pm. Hopefully they ship out your certificate soon.
 
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