Citizenship Certificate After Oath

[gappy31600]

Also read this thread.

https://www.canadavisa.com/canada-i.../citizenship-certificate-not-received.770883/

 

[sallam_ah]

Just to highlight some notes based on my experience with IRCC and my work background.

For paper applications, I believe only the agent working on your case has access to the new tracker. However, if your file moved to another office for the Oath, the new office can update your status only on the old tracker (ECAS). The reason I believe that is that my status still in progress on the new tracker after 16 days of updating the ECAS and 3 days after receiving the certificates.

Another note: Some agents are not following the perfect procedure for every case. In other words, some agents will not update your status for a process (e.g. Language skills) even if he is done with it.

Finally, the online tracker does not have some important status especialy for the certificates as they didn't consider the Oath to be held online when developing the system (that's why some active agents leave notes for printing, sending, etc). On the other hand, the different status are updated be a human which means there will be random results for every case.

In sum, don't count too much on the online tracker. At the same time, don't get panic from the bad experience of some cases on the forums, and don't take the IRCC call centre serious as they can only see what available on the tracker.

Good luck for everyone !

 

[Lahari P]

My Oath ceremony was completed on October 12th 2022 and still not received my certificate. Its been 6 weeks from the day of my oath ceremony. My Citizenship application Oath status status says "completed" on Oct 12th 2022.

Can anyone help me how to follow up and what is the procedure to get the details?

Should I resend the Oath ceremony details to the IRCC email?

 

[warrior30]

My Oath ceremony was completed on October 12th 2022 and still not received my certificate. Its been 6 weeks from the day of my oath ceremony. My Citizenship application Oath status status says "completed" on Oct 12th 2022.

Can anyone help me how to follow up and what is the procedure to get the details?

Should I resend the Oath ceremony details to the IRCC email?

Hi, I am in a similar situation. Oath was on 17th October 2022.

What is your oath office?

 

[asamad88]

@gappy31600 Thank you for sharing all the details. if you have seen one of my recent comment here, about my conversation with the IRCC agent where he blatantly affirm there is no way agents can see when or if the certificate has been shipped. He sure made me look like I am the crazy one here. And ended up saying I will have the same response should I choose to call back again, its a personal choice if i wish to call back again, asking about this question as the answer will be same!!!

And let me tell you i have seen multiple post here confirming people were able to get shipping date from the agents over the phone. winnipeg and montreal office have terrible reputations for mishandling cases. Guess what these two cities have in common???? i think being a bum is a french thing LOL i also happen to reside in mtl SMH!

I am happy for you, that you have the certificate finally! Congratulation

in my case, the IRCC agent on the phone gave me PUROLATOR's tracking ID.

I requested for urgent dispatch of certificate

 

[mtl-Oct21-2021]

in my case, the IRCC agent on the phone gave me PUROLATOR's tracking ID.

I requested for urgent dispatch of certificate

Hey this is a complete new information. How long was it ago? When was and which office did your oath and when did u received the certificate? Thanks in advance!

 

[warrior30]

I would say wait till 28th and then on 29th if you still don't have it call the agent and let them know its been 6 weeks already. You might have to fill the solemn declaration . Here's hoping you don't have to go that route. I had a call with an agent on 14th Oct (before my 6 week deadline) while following up for my certificate and the agent sent an email to me declaring what i need to do if i dont receive it by 6 weeks. I will paste the email body in my next comment here.

6 weeks from oath date or 6 weeks from certificate dispatch date?? Agents give me conflicting information.

Oath was on 17th October 2022.

 

[Doom__V]

If I do not have certificate in my hand after 23 days of Oath and everything completed since 3 weeks so I have bad taste in mouth being new citizen.

This kind of “neglect” does leave a bad taste as a long lasting memory!

wish you all the best!

 

[Doom__V]

Mine was sent on 9th November as per the call center agent, but I still have not received it. Is it deemed lost by Canada Post? How long should I wait?
Oath: 17th october!

It should not take that long to get to you! Call the call centre and email them that you have not received. Also email the MP to see if the office can help

 

[asamad88]

Hey this is a complete new information. How long was it ago? When was and which office did your oath and when did u received the certificate? Thanks in advance!

My oath ceremony was on 2nd November 2022
Office: Niagara Falls
Certificate Rcvd: 4th November 2022

 

[gappy31600]

6 weeks from oath date or 6 weeks from certificate dispatch date?? Agents give me conflicting information.

Oath was on 17th October 2022.

I would say 6 weeks from oath date. Let them say what they want. On the next day after your six weeks are over ( from 17th Oct) call the helpline and tell them you were told that it will be here in 6 weeks. They should then send a message to the processing office.

Did you read this thread?

https://www.canadavisa.com/canada-i.../citizenship-certificate-not-received.770883/

 

[Ambreen Canada]

Hi all, Here is my timeline,

Oath ceremony Virtual - November 2nd, 2022
Oath status set to complete - November 3rd, 2022
File closed, Citizenship application approved - November 5th, 2022
Office - Niagra falls

To date i have not received my citizenship certificate. I have emailed 3-4 times to Niagra IRCC email address, also submitted proof of travel through IRCC Webform. NOT A SINGLE REPLY so far.

I am thinking of resending my oath and also solemn declaration form on 15th December 2022 (once 6 weeks have lapsed) to the Niagra falls office email id as well as via WEB form.

In case i still do not get a response, then i will probably send the solemn declaration to Nova scotia address (address printed on solemn declaration form).

Thanks,
Ambreen

 

[warrior30]

I would say 6 weeks from oath date. Let them say what they want. On the next day after your six weeks are over ( from 17th Oct) call the helpline and tell them you were told that it will be here in 6 weeks. They should then send a message to the processing office.

Did you read this thread?

https://www.canadavisa.com/canada-i.../citizenship-certificate-not-received.770883/

I called IRCC this morning. Agents are saying 6 weeks from certificate mailing date NOT oath date. Oath was on 17th October.

They said they cannot do anything 6 weeks from mailing date, which would be Christmas. So now I have to wait till Christmas? WTF

 

[Ambreen Canada]

I called IRCC this morning. Agents are saying 6 weeks from certificate mailing date NOT oath date. Oath was on 17th October.

They said they cannot do anything 6 weeks from mailing date, which would be Christmas. So now I have to wait till Christmas? WTF

How do you find out the mailing date?

 

[Miss bee]

Anyone from Saskatchewan office Oath November 8th waiting for certificate? These people are so idiots. They are proving conflicting information.