Same here. I have exhausted all options to contact Ottawa office.Update on my situation: Ottawa office
October 20: Virtual Citizenship ceremony
October 22: Citizenship oath status has been updated online to Completed
October 25: Application status was updated online to Closed
Started emailing Ottawa office on December 3. Nobody has replied yet.
Sent an e-mail to the Minister and Deputy Minister yesterday.
Will be faxing Solemn Declaration Concerning a Citizenship Certificate to the central office and emailing to Ottawa office tomorrow.
I feel defeated, to be honest ...
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