I don't know if someone else has been facing this issue on their ecas like I am. Last I could login and check my status on ecas was March 13 8:25 am. After that, whenever I login the site tells me to update my address and put my new one, but I am still residing in my current address. I was annoyed by it yesterday so I updated it by keying in the same old address and today i logged in again, but yet again when I log in, it automatically puts me on the update address page and does not let me see any updates. Please Help, especially if you have been though this!
It's likely because you're using google to access ECAS. Note that the first link on google has "coa" at the end of the URL, which stands for "Change of Address". Use the second link to access it, you won't have issues.Just log out, give it sometime and try to log in again. It's really annoying, I know! Alternatively, before you log in, refresh the ecas page as you may be on the "cached page from previous login". Also, if you have family members on the same application with you, ensure you add them to your "edited/new" address as well.
First link (Change of Address):
https://services3.cic.gc.ca/ecas/security.do?app=coa
Second link (regular ecas access):
https://services3.cic.gc.ca/ecas/?app=ecas