Citizenship Application IRCC agent put wrong info when they created to tracker system

[nonameyeah]

Hi everyone my question is when we applied citizenship i looked my documents and our documents are correct and IRCC agent put wrong information when they create tracker system. I had previously submitted a web form through the IRCC website to report this issue, but have not received any response or update so far. so what should i do next ? is it criminal act? what should i do can anyone give me suggestion

 

[forw.jane]

Hi everyone my question is when we applied citizenship i looked my documents and our documents are correct and IRCC agent put wrong information when they create tracker system. I had previously submitted a web form through the IRCC website to report this issue, but have not received any response or update so far. so what should i do next ? is it criminal act? what should i do can anyone give me suggestion

Normally raising a webform request for technical issues would sort out the problem. If you get a generic response, you need to raise it again till the issue is sorted. Persistence is the key.
There is nothing criminal about it as people in the forum have lived without it. You need to keep an eye on your emails(test/interview/oath) and call IRCC to get updates.

 

[nonameyeah]

Normally raising a webform request for technical issues would sort out the problem. If you get a generic response, you need to raise it again till the issue is sorted. Persistence if the key.
There is nothing criminal about it as people in the forum have lived without it. You need to keep an eye on your emails(test/interview/oath) and call IRCC to get updates.

Thank you for quick response.