DO NOT WASTE YOUR TIME TRYING TO CALL TO CIC, JUST WRITE THE LETTER AND SEND THEM.
It seems like CIC have a very bad habit to respect themselves only. Be polite in your letter and explain your situation in simple words. Cross your fingers and wait for response.
It seems like CIC have a very bad habit to respect themselves only. Be polite in your letter and explain your situation in simple words. Cross your fingers and wait for response.