+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

cic website problems

cryptic0

Star Member
Apr 28, 2015
94
11
My recent experience with the cic website has been nothing short of nightmarish. The logins do not work half the time, and the website will log you out abruptly for no reason. Also, every time you login, it will ask you the same questions again. I had to login no less than 25 times to submit 5 documents for my visitor visa. Then towards the end, the system deleted my 'purpose of visit' document from the uploaded list. No more buttons were available to submit this type of document again. So I had to submit it under 'letter of explanation' optional document.

I can't believe they have such a dysfunctional system on cic.gc.ca. Please share your experiences with the application submission process.
 

mehuljk

Newbie
Apr 28, 2015
3
0
I am having similar problem. I created GC key and logged in. Then, once I reach the page to see all the documents to be uploaded, I am getting System down error: null.
I am getting this from last 4 days.