I spent nearly an hour waiting on the phone before an agent (who sounded quite exasperated) came on. His responses below might be useful to some of you:
Question: For #11 on the details of employment history - What data should I put in for the contact name/phone/email if unemployed (even for few weeks)?
Answer: Just put N/A
Question: For #14 on travel documents - Does "travel document" include PR card and NEXUS card?
Answer: The PR card and NEXUS card are not considered travel documents. Just put your passport information.
Question: Document checklist does not mention CoPR - why? Does this need to be included?
Answer: If the checklist does not mention CoPR, no need to include a copy. (I was very surprised with this answer - can someone else please check with another agent as well?)
Question: I am still unable to print CIT0002. Do I need to wait for updated documents, or can I use another PDF viewer to remove security and print?
Answer: I recommend that you wait. We have been advised that the application form will be updated very shortly.
Question: For #11 on the details of employment history - What data should I put in for the contact name/phone/email if unemployed (even for few weeks)?
Answer: Just put N/A
Question: For #14 on travel documents - Does "travel document" include PR card and NEXUS card?
Answer: The PR card and NEXUS card are not considered travel documents. Just put your passport information.
Question: Document checklist does not mention CoPR - why? Does this need to be included?
Answer: If the checklist does not mention CoPR, no need to include a copy. (I was very surprised with this answer - can someone else please check with another agent as well?)
Question: I am still unable to print CIT0002. Do I need to wait for updated documents, or can I use another PDF viewer to remove security and print?
Answer: I recommend that you wait. We have been advised that the application form will be updated very shortly.