+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

CIC account locked

davebruce

Newbie
Apr 6, 2015
1
0
Hi, my visa application with CIC has been locked, I screwed up my security questions and got the message
You have answered all of your security questions incorrectly.

Your account has been locked. You are no longer able to recover you account online.
Apparently I need to talk to someone at the cic about getting this fixed. I am in australia and cant find a number to talk to. The australian visa offices just have a automated phone system that is no help.

Anyone know a contact number that is useful for this?
 

SMCANADAVISA

Hero Member
Oct 21, 2014
234
8
davebruce said:
Hi, my visa application with CIC has been locked, I screwed up my security questions and got the message
You have answered all of your security questions incorrectly.

Your account has been locked. You are no longer able to recover you account online.
Apparently I need to talk to someone at the cic about getting this fixed. I am in australia and cant find a number to talk to. The australian visa offices just have a automated phone system that is no help.

Anyone know a contact number that is useful for this?

hopefully this post will save you :
http://www.canadavisa.com/canada-immigration-discussion-board/mycic-identity-validation-3-security-questions-account-locked-t156041.0.html
 

ihaleem9

Member
Aug 11, 2016
10
1
Process has changed. They don't unlock via calls. I tried everything for days and days before I figured out what worked. You'll have to fill a web form with your complain.

Search for IRCC web form and fill it with Application Type: Technical difficulties. They unlocked mine in 2 days. You'll receive an email when they unlock.
 

Saf.F.FN.98

Newbie
Aug 10, 2023
1
0
I am facing the same issue. Although my security question (and the answers) were the same as last night when my account was accessed.
 

ajan6

Newbie
Jul 30, 2023
1
0
i, my visa application with CIC has been locked, I screwed up my security questions and got the message
You have answered all of your security questions incorrectly.

Your account has been locked. You are no longer able to recover you account online.
Apparently I need to talk to someone at the cic about getting this fixed. I am in srilanka and cant find a number to talk to. The srilanka visa offices just have a automated phone system that is no help.

How to unlock?

Anyone know a contact number that is useful for this?
 

sunilbrar

Newbie
Mar 5, 2024
3
0
i, my visa application with CIC has been locked, I screwed up my security questions and got the message
You have answered all of your security questions incorrectly.

Your account has been locked. You are no longer able to recover you account online.
Apparently I need to talk to someone at the cic about getting this fixed. I am in srilanka and cant find a number to talk to. The srilanka visa offices just have a automated phone system that is no help.

How to unlock?

Anyone know a contact number that is useful for this?
Have you found solution?
 

starblessing

Star Member
Dec 19, 2012
88
1
Hi Guys . I cannot log in to my account. It says "Your account has been locked. You are no longer able to recover you account online."
Any one has an idea on how I can unlock it
Thanks