+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Hello Mates,
I need your help here, i am sponsoring my spouse, we filled all the forms and currently we are standing at the stage to pay for fees, i had created an ID @ eservices.cic.gc.ca but after a while i am not able to long-in anymore even while i am trying go use option forget password, dose not work even.
I can create another ID but i am afraid not to have a mass around with multi email address, because i will be the representative for my spouse case as well.

Please guide me what is the best to do so, in the situation.
 
Hi, just to let you know that I created a new account and linked my application succesfully!

How did you do i?. i created my express entry profile under FSW and and received a letter of interest from a certain province from it. Then it got locked since i answered the security questions wrong.
I created a new profile and when they ask me to select the "program" i applied under, which category shall i select (in order for them to link my previous application to this the new account):
a) citizenship
b) eTA
c) permanent residence
d) permanent resident card
e) temporary residence

your assistance would mean a lot.
 
Hlo i am in the same situation and my gckey is locked and i am trying to link my application online but it states that based on your information we found no application please help me asap because i recieved aip on 3sep and now recieved a message in gckey on 19 dec but unable to check that due to this situation
Hi daljit

Can you please confirm how your problem resolved i am also have same error.
 
Hi there I also forgot GC key's security answers and crossed the limitations and my I'd got locked out.Then, I created a new one and try to link my study permit but the results always you typed wrong information so then which are the sources for that information?
 
Hlo i am in the same situation and my gckey is locked and i am trying to link my application online but it states that based on your information we found no application please help me asap because i recieved aip on 3sep and now recieved a message in gckey on 19 dec but unable to check that due to this situation
Same problem with me please help me
 
Hello my is Darius and i got a problem with my CGKEY account whereby i answered all security questions incorrectly and it was locked. I no longer view messages and updates in my cgkey account. I therefore kindly request for assistance in unlocking it.